FAQs
There is no question too big or too small for our veterinary team. We have answers to some of our most common questions.
FAQs
What are your hours?
Wednesday: 10 am – 7 pm
Saturday, Sunday: Closed
Where are you located?
We are located in Whitman Plaza Shopping Center between the Sally Beauty Supply and Kelly Services.
Do you have parking?
Do you see emergencies?
We do our best to accommodate emergencies during our normal business hours. Please book an appointment online or call/text/email ahead of time to determine if we are able to accommodate your pet’s emergency.
What types of animals do you see?
Do you offer same day appointments?
Yes, we offer same-day appointments. Please book via our online booking software or text/email/call our client service team to book an appointment.
Do you perform dental cleanings?
What Services do you offer?
Check out our services here.
Do you perform surgeries?
Do you offer boarding or daycare?
Do you provide travel certificates?
Yes, we provide both Domestic and International travel certificates. Please indicate what state/country you are traveling to when booking an appointment. We recommend visiting the APHIS pet travel website (https://www.aphis.usda.gov/aphis/pet-travel)to help with determining each state/country’s individual requirements prior to travel.
Do you offer grooming?
What is your pricing like?
We offer competitive, fair, transparent pricing. You can view our exam and vaccine prices here. Every client is provided with an estimate prior to services being performed. We have options for payment plans through our partners at VetBilling. If you have questions regarding prices for specific services please text/email/call our client service team.
What payment options do you accept?
Do you take pet insurance?
What is your Covid-19 policy?
Do you do at-home euthanasia?
No, we do not offer at-home services. If this is something you would like to explore more, we recommend Lap of Love.